Only bots that are published on Facebook Messenger will be impacted. 1 - Is your bot published on Facebook Messenger? We will guide you through a couple of questions to help you determine if your bot will be impacted by the new changes from Facebook. We created this guide to help you understand what is changing exactly and what you can do on the Chatlayer.ai platform to minimise the impact on your bot.

On December 2nd, Facebook announced they’ll be updating their Messenger API which will impact many of the 300.000+ chatbots that are currently live on this platform.īeginning December 16th, several parts of the Messenger API, including those showing Buttons, Carousels and Persistent Menus, will be unavailable for developers and businesses in Europe, and for people in Europe who connect with businesses globally. In a comment to “The Verge” Facebook told that the features would return “very soon”. Update : Some features are still available, but Facebook is displaying a warning to users that some functionality is not available. Update : Facebook has announced they will restore all relevant functionality in Q1 and Q2 of 2021. Breaking Facebook Messenger API Updates for Chatbots in Europe

Go to messenger settings